Navigate Direct and Indirect Communication in Multicultural Settings

Overview

Employees across the globe need to navigate multicultural environments, both face-to-face and online. To improve their overall understanding of cultural diversity and how it manifests in professional environments, a full course was created.

Solution

A fully fleshed out course was built in Articulate Rise 360. Each lesson has diverse interactions, including videos, audio, quizzes, carousels, accordions, sorting activities, and dynamic text-based content.

Result

Employees felt they received a robust experience on different communication styles, empowering them to confidently navigate multicultural settings with less confusion and misunderstanding.

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Direct vs. Softened Communication

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Clarify Responsibility for Tasks